Privacy Policy

Privacy Policy

Last Updated: October 15, 2025

Welcome to Services Center UAE (referred to as “we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://servicescenteruae.com/ or use our services.

By using our website or contacting us via phone or WhatsApp, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

a. Personal Information

When you contact us or request a service, we may collect:

• Your full name

• Phone number or WhatsApp number

• Location or address for repair service

• Appliance details (brand, type, and issue description)

• Booking or service request details

We do not collect sensitive information such as payment details, ID numbers, or credit card information through our website.

b. Non-Personal Information

We may automatically collect:

• Browser type and version

• Device type and operating system

• IP address (for security and analytics)

• Pages you visit on our website

• Date and time of your visit

This information helps us improve the performance and user experience of our website.

2. How We Use Your Information

We use the information we collect for purposes including:

• To respond to your calls, WhatsApp messages, or inquiries

• To schedule and provide home appliance repair services

• To improve our website and customer experience

• To communicate important updates about your booking

• For internal record-keeping and service quality monitoring

We do not sell, rent, or trade your information to any third parties.

3. Information Sharing

We may share your information only in the following limited cases:

• With our technicians or service team members to perform the requested repair service.

• When required by law or government authorities to comply with legal obligations.

We never share your data for marketing or promotional purposes without your consent.

4. WhatsApp Communication

When you contact us on WhatsApp (+971569491696):

• We may use your chat details to confirm your booking or provide service updates.

• We maintain the confidentiality of your messages.

• Your data is protected under WhatsApp’s own privacy and encryption policies.

5. Data Security

We use reasonable security measures to protect your personal data against unauthorized access, alteration, or disclosure.
Our website uses secure connections (HTTPS) and reliable hosting providers to safeguard information.

While we take strong precautions, no method of online transmission is 100% secure. Therefore, we cannot guarantee absolute data security.

6. Cookies

Our website may use cookies to improve your browsing experience.
Cookies are small text files that help us:

• Remember your preferences

• Understand how visitors use our website

• Improve page performance

You can disable cookies in your browser settings at any time.

7. Third-Party Links

Our website may contain links to other websites (for example, brand names or service references).
We are not responsible for the privacy policies or content of external websites.
We recommend reviewing the privacy policy of any website you visit through our links.

8. Data Retention

We keep your personal information only as long as necessary to:

• Complete your service request, or

• Meet legal or operational requirements.

Once it is no longer required, your data is securely deleted or anonymized.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request correction or deletion of inaccurate data.

• Withdraw consent to contact you for services.

To exercise these rights, please contact us through our official phone or WhatsApp number.

📞 Phone / WhatsApp: +971569491696

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or UAE laws.
Any updates will be posted on this page with a new “Last Updated” date.
We encourage you to review this page regularly to stay informed.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📍 Company Name: MUHAMMAD ASIF AND SHER ZAMAN TECHNICAL SERVICES
🌐 Website: https://servicescenteruae.com/
📞 Phone / WhatsApp:  +971569491696
📍 Service Areas: Dubai & Abu Dhabi, United Arab Emirates